What kinds of products does Jungle Colony offer?
Jungle Colony offers playful, school-themed items for kids, teachers, and fun-loving adults. Our growing product line includes cartoon character stickers, creative stationery, and themed accessories designed to brighten up your day.
How do I customize a product from your store?
Some items in our shop are customizable! Look for the “Customize” option on the product page. You’ll be able to submit names, colors, or design preferences where available. We’ll personalize your item and ship it with care.
What materials are your products made from?
Our products are made from high-quality materials built for durability and everyday use. Stickers use water- and UV-resistant vinyl. Clothing and accessories are sourced from reliable suppliers and printed with vibrant, long-lasting designs.
How do I care for my Jungle Colony products?
Care instructions vary by product. Stickers can be wiped clean with a damp cloth and are safe for laptops, bottles, and more. Apparel should be washed in cold water and air-dried for best results. Please refer to specific care labels when available.
What payment methods do you accept?
We accept all major credit cards and PayPal. You can shop safely and securely through our website or our Etsy store. If you have any issues at checkout, don’t hesitate to reach out.
What are your shipping options and delivery times?
We ship worldwide and offer both standard and expedited delivery. Shipping times vary based on your location and the shipping method selected at checkout.
**Estimated delivery times:**
1. USA: 3–4 business days
2. Canada: 6–10 business days
3. International: 10–20 business days
Note: These are general estimates and may vary during holidays or high-volume periods.
What is your return and exchange policy?
We accept returns and exchanges on most unused, non-custom items within 30 days of delivery. Customized items are final sale unless there’s an error or defect. See our Returns & Exchanges page for details.
How can I stay updated on new products and promotions?
You can follow Jungle Colony on Facebook and Instagram to catch new product launches, exclusive offers, and fun behind-the-scenes content. Don’t forget to check our homepage for featured drops!
How can I contact Jungle Colony for help?
Visit our Contact Us page in the footer or send us a message through Etsy if your order is from there. You can also message us directly on social media. We’re happy to help with anything you need!