Shipping Information
Shipping Information
Welcome to our Shipping Information page! We’ve partnered with Printful, a reliable and high-quality print-on-demand service, to manage our order fulfillment and shipping. This allows us to offer a wide range of products and deliver them to you efficiently. Below, you’ll find all the necessary information regarding our shipping process.
Processing Times
Each order is printed and shipped on-demand, which means we don’t keep stock. Our average processing time for orders is 2-7 business days, depending on the item and volume of orders. In some cases, it might take longer due to high demand or unexpected circumstances. Rest assured, we’ll always keep you informed of any delays.
Shipping Rates
Shipping rates are calculated at checkout and are based on the destination, size, and weight of the items in your order. To give you an idea of the shipping cost, simply add the items you want to purchase to your cart and proceed to the checkout page. You’ll see the shipping cost before you complete your purchase.
Delivery Times
Delivery times vary depending on the destination and shipping method chosen at checkout. Here are some general estimates:
- USA: 3-8 business days
- Canada: 6-12 business days
- Europe: 5-10 business days
- Australia and New Zealand: 10-20 business days
- Rest of the World: 10-30 business days
Please note that these estimates are for standard shipping and do not account for any potential delays due to customs clearance or other factors beyond our control.
International Shipping & Customs
We ship worldwide! However, please be aware that customs duties and taxes may apply for orders shipped outside the United States. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for more information on potential charges.
Tracking Information
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier’s website. Please allow up to 48 hours for the tracking information to become available.
Lost or Damaged Packages
In the unlikely event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We’ll work with you to resolve the issue and find the best solution, which may include reshipping the item or issuing a refund.
Returns and Exchanges
If you’re not completely satisfied with your purchase or received a defective item, please visit our Returns and Exchanges page for more information on our return policy and instructions on how to initiate a return.
If you have any further questions regarding our shipping process or need assistance with your order, please don’t hesitate to contact our customer support team via our Contact Us page. We’re here to help!